MyLawPoint

Privacy Policy

Effective date: 1 January 2026
Last updated: 13 March 2026

MyLawPoint ("we", "our", or "us") is committed to protecting the privacy of every user who accesses our platform at mylawpoint.com and the MyLawPoint mobile application. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

1.1 Information You Provide

  • Account information: Full name, email address, phone number, and password when you register on the platform.
  • Lawyer profiles: Bar Council enrolment number, specialisations, court affiliations, years of experience, and professional photographs.
  • Case details: CNR numbers, case descriptions, and documents you upload for case tracking purposes.
  • Consultation data: Booking details, session notes, and feedback provided after consultations.
  • Payment information: Transaction records processed through our third-party payment gateway. We do not store credit/debit card numbers on our servers.

1.2 Information Collected Automatically

  • Device information (browser type, operating system, device model).
  • IP address, approximate location (city-level), and time zone.
  • Usage data such as pages visited, features used, and session duration.
  • Cookies and similar tracking technologies (see our Cookie Policy below).

2. How We Use Your Information

We use the collected information to:

  • Create and manage your account on the platform.
  • Match clients with suitable lawyers based on location, specialisation, and availability.
  • Enable real-time case tracking by fetching data from the eCourts Services portal.
  • Facilitate phone and in-person consultations between clients and lawyers.
  • Process payments and issue invoices.
  • Send transactional communications (booking confirmations, hearing reminders, status updates).
  • Improve and personalise the platform experience through analytics.
  • Comply with applicable legal obligations and respond to lawful requests from authorities.

3. Information Sharing

We do not sell or rent your personal data. We may share information in the following circumstances:

  • With lawyers/clients: When you book a consultation, relevant details are shared with the lawyer (and vice versa) to facilitate the engagement.
  • Service providers: Payment processors, cloud hosting providers, analytics services, and communication tools that assist in operating the platform. These providers are contractually bound to protect your data.
  • Legal requirements: When required by law, court order, or government authority under applicable Indian legislation.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest for sensitive information.
  • Role-based access controls ensuring only authorised personnel can access user data.
  • Regular security audits and vulnerability assessments of our infrastructure.
  • Secure phone and in-person consultation sessions.

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and keep your credentials confidential.

5. Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your account and associated data, subject to legal retention requirements.
  • Withdraw consent for optional data processing activities.
  • Nominate a representative to exercise your rights in case of death or incapacity.
  • Grievance redressal — lodge complaints with our Grievance Officer or the Data Protection Board of India.

To exercise any of these rights, please contact us using the details provided below.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Case tracking records and consultation history may be retained for up to 8 years in compliance with the Limitation Act, 1963 and Bar Council of India regulations. You may request deletion of your account at any time, after which we will delete or anonymise your data within 90 days, except where retention is required by law.

7. Cookies

We use essential cookies to keep you signed in and maintain session state. Analytics cookies help us understand how the platform is used. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notification. Continued use of the platform after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Email: mylawpointmk@gmail.com
  • Phone: +91 90003 15302
  • Address: 9A, Commercial Complex, beside Udupi Hotel, Sagar Society, Sri Nagar Colony, Venkateshwara Hills, Srinagar Colony, Hyderabad, Telangana 500073